Presentation Skills – UpLevelMedTech

206.778.6685

Virtual Presentation &
Presence Masterclass

Program Overview:

This program is designed for account managers, customer success leaders, training and business development professionals who engage high-value clients through virtual channels. Whether presenting to healthcare executives, internal stakeholders or strategic partners, participants will learn how to lead with confidence, build trust on camera, and influence decision-making in every interaction.

Grounded in psychology, communication science, and real-world customer dynamics, this program equips professionals to command virtual meetings, navigate executive audiences, and turn presentations into powerful relationship and growth drivers.

Participants will walk away with actionable techniques, a customizable follow-up toolkit, and a confidence boost in their virtual presence.

The world of virtual presenting can be scary and overwhelming thing. After this training I feel confident in my skills to lead trainings and connect to trainees in a way that I couldn’t before. Thank you!

Trish M.

Outline

The Virtual Presenter’s Mindset

Module 1

Shift how you think to shift how you show up.

Understanding the key differences between in-person and virtual facilitation
Mindset shifts required to become a great virtual presenter
The CRISP formula for keeping engagement high

Commanding Attention & Engagement Techniques

Module 2

Master your voice, visuals, and body language on screen.

Translating physical presence into a digital format (body language, camera positioning, gestures)
Verbal command & connection techniques: using voice, tone, strong language and pacing to hold interest
Leveraging storytelling and analogies to make concepts stick

Strategic Influence in Virtual Customer Conversations

Module 3

Guide high-stakes conversations with confidence and clarity

Structure virtual calls to build trust and momentum
Ask high-value questions that uncover strategic needs
Frame your recommendations to influence without pressure

The Dos and Don’ts of Presenting to Executives & Customers

Module 4

Avoid the most common mistakes and elevate your virtual presence

Top 5 strategies to help you prepare for your virtual presentation to any stakeholder
Key techniques to elevate your credibility and presence during the presentation
When to open strong vs. build up to the key point

The Psychology of Virtual Engagement

Module 5

Understand attention, memory, and motivation in virtual settings

How attention spans shift online (and how to work with it)
When and how to interact to maintain engagement
Balance content delivery with interactivity

Handling Challenges & Managing Difficult Participants

Module 6

Stay calm, confident, and in control—no matter what happens

Manage distractions and multitasking gracefully
Respond to objections, disengagement, or resistance
Reset the room when things go sideways

Virtual Influence Resource Guide

Included:

Participants receive a guide packed with:

Summary of techniques from all modules
Example talk tracks and transitions
Do’s and Don’ts checklist for executive calls
Virtual tech setup recommendations (lighting, camera, framing)

Optional:

1:1 Coaching for Skill Integration

Depending on the size and needs of the group, individual coaching sessions can be built in to maximize skill implementation and boost long-term results.

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Presentation Skills
Testimonials

Very engaging, understands our space. So relatable. Good insights into training! A great coach. Opened my eyes to the value of virtual training as part of an overall training strategy.

Chris C.

From day 1 (introduction 1:1 call) I have been implementing what I have learned into my course(s). This course has stimulated my actions and approach to always be thinking from a new perspective, as well as give me many new ideas.

Mindy W.

She related all lessons to our actual objectives in our field. This course helped me develop and improve one of the hardest aspects of my role. I feel I have improved on organization and deliverability for my many virtual calls.

Courtney L.

Anastasia is fantastic! These tools and methods provided me with everything to take my role to the next level.

Brett R.

Anastasia was amazing! She cared to understand our WHYs and develop content from that. Each and every class led to a change in not only my virtual sessions, it led to changes in all my classes. This program helped my personal intentionality behind all classes.

Mike B.

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